Hotel and resort software: ordering from the pool, the beach and the room
QR menu in the guest's language, orders straight from the sunbed, pay-at-table with tipping and a commission-free ordering channel, for every restaurant and bar in the hotel.
Appy is the ordering and payment platform for the restaurants, bars and room service of a hotel or resort. Guests scan the QR on their sunbed, table or room, see the menu in their own language, translated automatically, then order and pay from their phone. The order shows up at the right outlet, on a kitchen screen or a printer, and the hotel sells more with the same staff. It runs alongside the existing till system, in Greece, Bulgaria, Romania, Egypt or anywhere else.
Request a quoteTransparent pricing: Starter 0 € · Appy POS from 49 €/mo · See pricing
300+ restaurants already use APPY POS
How do hotel guests order from the pool, the beach or their room?
Through a QR code on every sunbed, table and room. The guest scans it, sees the menu in their own language, orders and pays from their phone without installing anything. The order goes straight to the right bar or kitchen with the seat number, and staff stop chasing every table.
- Menu translated automatically into the guest's language, Romanian included
- One QR on every sunbed, table and room, with the spot identified automatically
- Orders routed to the pool bar, the beach bar or the kitchen, by section
- Call a waiter or ask for the bill straight from the phone
- Pay at the table with card, Apple Pay, Google Pay and digital tipping
- Every restaurant and bar of the hotel in one account
Challenges
- Foreign guests do not understand the menu, order less, and waiters lose time explaining
- At the pool and on the beach an order only reaches the bar when a waiter gets round to each sunbed
- Printed menus are redone at every price or season change, in every language
- Tips get lost when guests pay by card, and the bill takes minutes to arrive
With APPY
- The menu appears in the guest's language, with photos, allergens and descriptions, translated automatically
- Guests order themselves from the sunbed and the bar receives the order with the seat number
- Change a price or a product once and it updates on every QR, in every language
- The bill is paid from the phone, with a tip, while the waiter stays on service
Results
Ideal for
Features
Multilingual QR menu, translated automatically
The ordering interface is available in 13 languages: English, Romanian, Greek, Bulgarian, Italian, German, French, Spanish, Polish, Czech, Hungarian, Ukrainian and Russian, and products, descriptions and allergens are translated automatically. Guests switch language with one tap.
A QR on every sunbed, table and room
Each spot has its own QR code. When a guest scans it, the spot is identified automatically and the order arrives with its number, without anyone asking where they are sitting.
Orders routed by section
The pool bar, the beach bar, the restaurant and room service each receive their own orders, on a KDS screen or a printer, with preparation times tracked.
Pay at the table and digital tipping
Guests pay the bill from their phone with card, Apple Pay or Google Pay, can split it and can leave a tip. Tips are recorded separately from the bill amount.
Own ordering channel and an app with the hotel's brand
A PWA ordering site and an iOS and Android app with the hotel's brand, for pre-arrival orders, room service and loyalty, with 0% commission.
One account for the whole hotel
Restaurants, bars, pool and beach in one account, with menus, prices, VAT and currency configured per outlet and consolidated reports.
How it works
Place the QR codes
Place the QR codes
Generate a QR code for every sunbed, table and room from the platform and print it on a stand. The menu is translated automatically into the languages you choose.
The guest orders
The guest orders
They scan, see the menu in their language, order and, if they wish, pay on the spot with a tip. Nothing to install, no account to create.
Staff serve
Staff serve
The order appears at the right bar or kitchen with the seat number. The waiter only delivers, and the bill is closed from the phone or at the till.
Why it matters for a hotel
Frequently asked questions
Put the hotel's menu in every guest's language
QR on every sunbed, table and room, orders routed by section, pay-at-table with tipping. Ask for a quote for your hotel or resort.
Request a quote