Delivery & Courier Management for Restaurants

Manage your own delivery fleet or use on-demand couriers from Wolt Drive and Glovo — all from one screen.

APPY Delivery gives restaurants complete control over last-mile logistics. Manage your in-house courier fleet with GPS tracking, or instantly dispatch orders to Wolt Drive and Glovo On Demand with one click. Define delivery zones, optimize routes, and track every order from kitchen to doorstep.

Start Delivering Smarter

Transparent pricing: Starter 0 € · Appy POS from 49 €/mo · See pricing

Delivery & Courier Management for Restaurants

300+ restaurants already use APPY POS

Poco LocoLondon BrothersPizza GiuliaCasa DacilorPizzeria di MariaLa Strada

What does delivery management mean for a restaurant?

Delivery management covers the order’s path from confirmation to the customer’s door: the zones you deliver to, the fee for each, assigning the order to a courier and following it to completion. Orders can come from your own channel or from the aggregators, in the same screen.

  • Delivery zones drawn on a map, each with a fee and a minimum order
  • Manual or automatic assignment to couriers
  • A courier app with the delivery list and status changes
  • Own-channel and Glovo/Wolt/Bolt Food orders in one place
  • Third-party couriers via Glovo on Demand, Wolt Drive, Frogo, Tookan
  • Estimated delivery times shown to the customer

Challenges

  • Managing in-house couriers via phone calls and WhatsApp is chaotic and unscalable
  • No visibility into courier location, estimated arrival, or delivery status
  • Peak demand overwhelms your fleet, but hiring more full-time drivers is too expensive
  • Delivery zone logic and fee calculation is done manually or not at all

With APPY

  • Digital dispatch board assigns orders to couriers automatically or with one tap
  • Real-time GPS tracking shows every courier on a live map with ETA updates
  • Overflow to Wolt Drive or Glovo On Demand when your fleet is at capacity
  • Automated zone-based delivery fees, minimum order enforcement, and time estimates

Results

-25%
Lower delivery cost per order
100%
Real-time courier visibility
+35%
More delivery capacity with on-demand overflow
-70%
Fewer "Where is my order?" calls

Features

In-House Fleet Management

Register your couriers, assign orders manually or with auto-dispatch, and track each delivery on a live map. Monitor active, completed, and returned deliveries.

Wolt Drive Integration

Send delivery orders to Wolt's professional courier network with one click. Wolt picks up from your restaurant and delivers to the customer — no fleet needed.

Glovo On Demand Integration

Tap into Glovo's courier fleet for on-demand delivery. APPY sends the pickup request automatically and tracks the order until it reaches the customer.

Delivery Zone Editor

Draw polygon zones on a map, assign delivery fees and minimum order values per zone, and set estimated delivery times. Customers outside your zones see pickup-only.

Live Order Tracking for Customers

Customers receive a tracking link via SMS showing courier location and estimated arrival. Reduce "Where is my food?" calls to near zero.

Driver App

Couriers use a lightweight mobile app to receive orders, navigate to the address, collect proof of delivery, and mark orders as completed.

How it works

1

Set Up Delivery Zones

Draw your delivery areas on APPY's map editor. Configure fees, minimums, and estimated times for each zone.

2

Connect Couriers

Add your in-house drivers to the system and/or activate Wolt Drive and Glovo On Demand integrations. Set priority rules for dispatch.

3

Dispatch & Track

When a delivery order arrives, APPY assigns it to the best available courier or sends it to an on-demand partner. Track every step from kitchen to doorstep.

Deliver with your own fleet, commission-free

20–45%
Glovo / Bolt Food / Wolt commission per order
0%
commission on your own-fleet deliveries
GPS
real-time courier tracking
Auto
order dispatch + courier pay calculation

Frequently asked questions

Wolt Drive is Wolt's white-label delivery service — they provide the courier, you keep the customer relationship. When a delivery order comes in, APPY can send a pickup request to Wolt Drive automatically. A Wolt courier arrives at your restaurant, picks up the order, and delivers it.
Yes. You can set priority rules — for example, use your own fleet first and overflow to Wolt Drive or Glovo On Demand when all your drivers are busy. This hybrid approach maximizes capacity while controlling costs.
Each courier downloads the APPY Driver app. They receive order notifications with pickup and drop-off details, get turn-by-turn navigation, and mark deliveries as completed. You see their location in real time on the dispatch map.
Yes. After dispatch, customers receive an SMS with a live tracking link. They see the courier's position on a map, estimated arrival time, and order status updates — just like they expect from major delivery platforms.
You define delivery zones on a map and set a fee for each zone. APPY automatically calculates the correct fee at checkout based on the customer's address. You can also set minimum order values and free delivery thresholds per zone.

Take control of your deliveries

Manage your fleet, tap into Wolt Drive & Glovo, and track every order live.

Start Delivering Smarter

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