Marketing, Loyalty & Customer Engagement for Restaurants

Turn first-time guests into regulars with loyalty points, vouchers, push notifications, and automated campaigns.

APPY Marketing gives your restaurant a complete toolkit to attract, retain, and re-engage customers. Build a loyalty program with points or stamps, send targeted push and SMS campaigns, create promotional vouchers, and set up automated workflows — all managed from one dashboard with zero marketing expertise required.

Launch My Loyalty Program

Transparent pricing: Starter 0 € · Appy POS from 49 €/mo · See pricing

Marketing, Loyalty & Customer Engagement for Restaurants

300+ restaurants already use APPY POS

Poco LocoLondon BrothersPizza GiuliaCasa DacilorPizzeria di MariaLa Strada

What marketing tools does a restaurant use?

In a restaurant, the marketing that can be measured starts from your own customer base: who ordered, what and when. Campaigns are built from that — push notifications to lapsed guests, vouchers tied to occasions, offers on high-margin dishes — rather than broad advertising to strangers.

  • Segmentation by actual order history
  • Push notifications in your own app, with no per-message cost
  • Vouchers and discount codes, with usage limits
  • Campaigns aimed at guests who have stopped ordering
  • Combo offers and portion upsells at order time
  • The result of each campaign, in orders and revenue

Challenges

  • No way to identify, contact, or reward your best customers
  • Marketing efforts are ad-hoc — a social media post here, a paper flyer there
  • Customers who stop visiting are lost forever because you have no re-engagement tools
  • Discount campaigns are manual, hard to track, and easy to abuse

With APPY

  • Unified customer database with order history, contact info, and loyalty status
  • Multi-channel campaigns via push notifications, SMS, and email from one dashboard
  • Automated "win-back" workflows re-engage inactive customers with personalized offers
  • Digital vouchers with unique codes, usage limits, and expiration dates prevent abuse

Results

+30%
Increase in repeat visits
+18%
Higher average order value with loyalty
3x
ROI on SMS and push campaigns
-40%
Customer churn rate reduction

Features

Loyalty Points & Stamps

Reward customers with points per order or stamps per visit. Set redemption rules (e.g., 100 points = free dessert, 10 stamps = free meal). Visible in-app and at the POS.

Promotional Vouchers

Create percentage or fixed-value discount vouchers with custom codes, usage limits, minimum order values, and expiration dates. Track redemption rates in real time.

Push Notifications

Send targeted push notifications to app users — new menu items, flash sales, loyalty milestones, or order reminders. Segment by location, order frequency, or loyalty tier.

SMS Campaigns

Reach customers directly via SMS for special occasions, seasonal menus, or win-back offers. Track delivery and open rates for each campaign.

Marketing Automation

Set up automated workflows: welcome series for new customers, birthday rewards, win-back campaigns for inactive users, or VIP perks when a tier threshold is reached.

Campaign Analytics

Measure campaign performance with clear metrics — sends, opens, redemptions, and revenue generated. A/B test messages to optimize future campaigns.

How it works

1

Build Your Customer Base

Customers join your loyalty program via the app, online store, or POS. APPY captures their contact details and order history automatically.

2

Create Campaigns & Rewards

Set up your loyalty rules, design vouchers, and create targeted campaigns. Use templates or build custom workflows with APPY's visual automation editor.

3

Engage & Measure

Launch campaigns and watch results in real time. Track loyalty program participation, voucher redemptions, and revenue impact to continuously improve ROI.

Frequently asked questions

Customers earn points or stamps with every order placed through your app, online store, or at the POS. They can view their balance and redeem rewards directly in the app or by giving their name/phone at the register. The entire experience is branded with your restaurant identity.
Yes. APPY lets you segment customers by order frequency, average spend, last visit date, loyalty tier, location, and more. This means you can send a special offer to customers who haven't visited in 30 days, or a VIP reward to your top 10% spenders.
Common automations include: welcome offers for first-time app users, birthday rewards, re-engagement offers for customers inactive for 30+ days, loyalty tier upgrade notifications, and post-order thank-you messages. You set them once and they run automatically.
Every voucher has configurable rules — single or multi-use, per-customer usage limits, minimum order value, expiration date, and applicable products or categories. Unique codes prevent sharing, and real-time tracking lets you deactivate any voucher instantly.
Yes. APPY's campaign analytics show you exactly how many customers received, opened, and acted on each campaign. You see total revenue attributed to each promotion, making it easy to calculate ROI and decide which campaigns to repeat or improve.

Turn guests into loyal fans

Build your loyalty program, launch smart campaigns, and grow repeat revenue.

Launch My Loyalty Program

This website uses cookies to ensure you get the best experience on our website.